Exchange rate:
Fees

Others

Services Fees Description
Packing service Free Packing service is free for self-collection service point or parcels under same user name.
Return service (Service charge) 0—10KG: ¥30;
10.1KG—15KG: ¥60;
15.1KG—20KG: ¥90;
20.1KG—25KG: ¥120;
25.1-30KG: ¥150.
Warehouse operators shall proceed to return package(s) to sender and deduct money from account after customer requesting the return service.
Customer needs to provide information for return address and attn.
Outer packing photo taken Free Warehouse operator shall take photos and upload to customer account.
Photos can be found in parcel details.
Open box photo taken Small: ¥15;
Medium: ¥30;
Large: to quote
Warehouse operator shall take photos and upload to customer account.
Photos can be found in parcel details.
Filled newspaper ¥15 / parcel Local newspaper shall be put inside parcel.
Reinforcement Wooden frame: start from SGD $20 For large, fragile, pressure-sensitive items or items that require special preservation, best to inform the seller to reinforce with wooden box, wooden frame or pallet for best protection of your cargo.

Customer Service
(Chinese)
+65 88090728 +65 88090728 17703669503
Customer Service
(English)
+65 97531456 max@ezship.sg

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