Exchange rate：
| Services | Fees | Description |
|---|---|---|
| Packing service | Free | Packing service is free for self-collection service point or parcels under same user name. |
| Return service (Service charge) |
0—10KG: ¥30; 10.1KG—15KG: ¥60; 15.1KG—20KG: ¥90; 20.1KG—25KG: ¥120; 25.1-30KG: ¥150. |
Warehouse operators shall proceed to return package(s) to sender and deduct money from account after customer requesting the return service. Customer needs to provide information for return address and attn. |
| Outer packing photo taken | Free |
Warehouse operator shall take photos and upload to customer account. Photos can be found in parcel details. |
| Open box photo taken |
Small: ¥15; Medium: ¥30; Large: to quote |
Warehouse operator shall take photos and upload to customer account. Photos can be found in parcel details. |
| Filled newspaper | ¥15 / parcel | Local newspaper shall be put inside parcel. |
| Reinforcement | Wooden frame: start from SGD $20 | For large, fragile, pressure-sensitive items or items that require special preservation, best to inform the seller to reinforce with wooden box, wooden frame or pallet for best protection of your cargo. |
